Shipping Policy
Processing Time
All orders placed on www.suvaa.in are processed within 7 business days from the date of order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Domestic Shipping (India)
- Estimated Delivery Time: 8–12 business days from the date of dispatch.
- Shipping Charges: Free of cost for all orders.
- Delivery Address: Orders can only be delivered to valid addresses within India. Please ensure that your delivery address is complete and accurate to avoid delays.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can use these details to monitor the status of your shipment.
Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to factors beyond our control, including courier-related delays, natural events, or unforeseen logistical challenges. Suvaa is not responsible for delays caused by the courier service or incomplete/incorrect delivery information.
Lost or Damaged Shipments
If your order is lost or damaged in transit, please contact us immediately at hello@suvaa.in. We will assist you in resolving the issue promptly in accordance with our return and refund policy.
Customer Support
For any questions or concerns regarding your order or shipment, please reach out to us at hello@suvaa.in. Our team will respond within 48 hours on business days.
Note
By placing an order on www.suvaa.in, you agree to the terms of this Shipping Policy.